Wireless Data Collection System

Herman Miller

Herman Miller's one-of-a-kind Space Utilization Service shows customers which of their workspaces are being used, and how often.

Industry:  
Manufacturing

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MESSA and its design logo are marks owned by Michigan Education Special Services Association, registered in the U.S.
The patented wireless data collection system gathers data from hundreds of sensors via wireless networks, then compresses it and sends it to a central database, where it can be analyzed via an interactive web app.

To perform a Space Utilization review, Herman Miller collects workspace occupancy data via uses small devices called Motes attached to the bottom of chairs and desks.

A series of custom gateway devices gather data from the Motes via a proprietary radio frequency (RF) link and protocol. The gateways error-correct, aggregate, and compress the data before pushing it to a central gateway, which sends it on to Herman Miller via the cellular network.

The system also includes a custom web app for monitoring and managing each collection system, as well as analyzing and reporting on the data collected.

The hardware/software platform has automated data gathering, improved accuracy, and allowed Herman Miller to manage the system remotely. The entire system system was patented by Herman Miller.

Coordinating Stakeholders

In addition to team members Grand Rapids and Atomic Object, this project brought together lots of different groups. Having this many cooks in the kitchen required a lot of coordination and a complex project schedule that balanced several timelines and sets of constraints.
Recycling data from the GR Public Services Department
Dozens of vendors with rewards of various sizes, types, and durations — recruited and coordinated by Local First
The myGRcitypoints information website, created by The Image Shoppe

Technical Specs

Atomic designed the system architecture and wrote software and firmware for:

Custom Protocol
Reduces required bandwidth and handle collisions, allowing reliable transfer of a high volume of information through RF and cellular communications back to the data collection service.
Gateway Devices
Each is a Technologic TS 7800 single-board computer with a custom RF receiver. They run a combination of C and Ruby on an embedded Linux system.
Web App
A JRuby on Rails application using an Oracle database that deploys to IBM Websphere.

Taste-testing the Product in the Field

Coordinating Stakeholders

In addition to team members Grand Rapids and Atomic Object, this project brought together lots of different groups. Having this many cooks in the kitchen required a lot of coordination and a complex project schedule that balanced several timelines and sets of constraints.
Recycling data from the GR Public Services Department
Dozens of vendors with rewards of various sizes, types, and durations — recruited and coordinated by Local First
The myGRcitypoints information website, created by The Image Shoppe

A Partnership with a Storybook Ending

The team’s careful project management, client communication, cutting-edge architecture, and cohesive design strategy helped the team ship the product on time and on budget.

Reflecting back on the multi-year, high-profile project, Robinson said Atomic helped his company arrive at a special moment in time.

“We'd never done anything this big. Ever,” he said. “We’re live across all the major pillars Atomic said they would deliver on. It was delivered on time, on budget, to expectation, live. Not three or four milestones late with people leaving and the platform half-baked and full of bugs.”

StoryLoom began open-beta in December 2022. A global launch is scheduled for the spring of 2023.

“We’ve been given a rare opportunity," said Robinson, "to find success by chasing opportunities Starship Enterprise-style: going where people aren’t—pushing boundaries.”

The Atomic Team

Here are some of our current Atoms who worked on this project. Click their photo to read their bios!

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Project domain(s)

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Services provided

Software Product Design
System Architecture
Interaction Design
Visual Design
Software Development

Tools used

JRuby on Rails
Ruby
Java
Maven
CMock/Unity
SQLite
C
Oracle
Linux