Wireless Data Collection System

Herman Miller

Herman Miller's one-of-a-kind Space Utilization Service shows customers which of their workspaces are being used, and how often.

Industry:  
Manufacturing

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MESSA and its design logo are marks owned by Michigan Education Special Services Association, registered in the U.S.
The patented wireless data collection system gathers data from hundreds of sensors via wireless networks, then compresses it and sends it to a central database, where it can be analyzed via an interactive web app.

To perform a Space Utilization review, Herman Miller collects workspace occupancy data via uses small devices called Motes attached to the bottom of chairs and desks.

A series of custom gateway devices gather data from the Motes via a proprietary radio frequency (RF) link and protocol. The gateways error-correct, aggregate, and compress the data before pushing it to a central gateway, which sends it on to Herman Miller via the cellular network.

The system also includes a custom web app for monitoring and managing each collection system, as well as analyzing and reporting on the data collected.

The hardware/software platform has automated data gathering, improved accuracy, and allowed Herman Miller to manage the system remotely. The entire system system was patented by Herman Miller.

Coordinating Stakeholders

In addition to team members Grand Rapids and Atomic Object, this project brought together lots of different groups. Having this many cooks in the kitchen required a lot of coordination and a complex project schedule that balanced several timelines and sets of constraints.
Recycling data from the GR Public Services Department
Dozens of vendors with rewards of various sizes, types, and durations — recruited and coordinated by Local First
The myGRcitypoints information website, created by The Image Shoppe

Technical Specs

Atomic designed the system architecture and wrote software and firmware for:

Custom Protocol
Reduces required bandwidth and handle collisions, allowing reliable transfer of a high volume of information through RF and cellular communications back to the data collection service.
Gateway Devices
Each is a Technologic TS 7800 single-board computer with a custom RF receiver. They run a combination of C and Ruby on an embedded Linux system.
Web App
A JRuby on Rails application using an Oracle database that deploys to IBM Websphere.

Phase 2: Developing a Full-feature Workshop Experience

With the Learning Map developed into a digital product, Root wanted to further help users dive into their organization’s strategy, financials, or processes with a second release. Among other features, they sought to create a kind of a virtual whiteboard, where everyone’s voice could be heard in a fun, engaging, and meaningful way.

Atomic’s Software Design Practice Lead in Ann Arbor, Bryan Elkus, led design work on the project. He saw the user experience of going through the Learning Map activities as a type of collaborative online challenge.

Under the guidance of Atomic's Software Consultant & Designer Bryan Elkus, the project emphasized collaborative user experiences, akin to an online group challenge, focusing on:

  • Consultants facilitating onboarding, ice-breakers, and exercises.
  • Client company employees engaging in organizational change.

Atomic Object Software Consultant & Developer Matt Soto his development work focused on delivering Root’s vision of polish, complex features, and emphasizing a business model around the digital product.

Root's VP, Nate Butki says Atomic’s consultative approach helped the project team uncover and address underlying needs rather than merely executing requests.

“Atomic didn’t want to just figure out what we wanted and give it to us—but rather figured out the need and helped us with it,” he said. “If they had listened to us and spit out exactly what we asked for, they would have only gotten 80 percent of it. Atomic’s team asked the questions and pushed us further.”

Technical Specs

Atomic designed the system architecture and wrote software and firmware for:

Custom Protocol
Reduces required bandwidth and handle collisions, allowing reliable transfer of a high volume of information through RF and cellular communications back to the data collection service.
Gateway Devices
Each is a Technologic TS 7800 single-board computer with a custom RF receiver. They run a combination of C and Ruby on an embedded Linux system.
Web App
A JRuby on Rails application using an Oracle database that deploys to IBM Websphere.

Phase 2: Developing a Full-feature Workshop Experience

With the Learning Map developed into a digital product, Root wanted to further help users dive into their organization’s strategy, financials, or processes with a second release. Among other features, they sought to create a kind of a virtual whiteboard, where everyone’s voice could be heard in a fun, engaging, and meaningful way.

Atomic’s Software Design Practice Lead in Ann Arbor, Bryan Elkus, led design work on the project. He saw the user experience of going through the Learning Map activities as a type of collaborative online challenge.
Under the guidance of Atomic's Software Consultant & Designer Bryan Elkus, the project emphasized collaborative user experiences, akin to an online group challenge, focusing on:

• Consultants facilitating onboarding, ice-breakers, and exercises.

• Client company employees engaging in organizational change.

Atomic Object Software Consultant & Developer Matt Soto his development work focused on delivering Root’s vision of polish, complex features, and emphasizing a business model around the digital product. Root's VP, Nate Butki says Atomic’s consultative approach helped the project team uncover and address underlying needs rather than merely executing requests.

“Atomic didn’t want to just figure out what we wanted and give it to us—but rather figured out the need and helped us with it,” he said. “If they had listened to us and spit out exactly what we asked for, they would have only gotten 80 percent of it. Atomic’s team asked the questions and pushed us further.”

“Atomic didn’t want to just figure out what we wanted and give it to us—but rather figured out the need and helped us with it.”

Nate Butki, Root VP

Taste-testing the Product in the Field

Delivering A Great Product and An Empowered Team

By getting to share their decades’ experience with agile practices, Atomic’s team got to watch the counterparts at Root develop new skills over the course of the second engagement.

Soto says he loved watching Root’s inherently collaborative culture adopt the agible practices they were learning.

“After a few months, they loved how easy and smooth it was to make last-minute changes, to pivot in another direction, and use feedback to spend their time where it was most impactful,” he said.

Root’s Jared Page says the agile approach to product design, development, and management he saw during the engagement had a profound impact.

“One of my favorite things about this project is that everyone got better—better at our jobs and better with communication; it just feels cool,” he said. “Sometimes you work for a year and don’t know if you’ve improved but everyone could look back on this project and say they’ve improved. This project changed the way I will work forever.”

Coordinating Stakeholders

In addition to team members Grand Rapids and Atomic Object, this project brought together lots of different groups. Having this many cooks in the kitchen required a lot of coordination and a complex project schedule that balanced several timelines and sets of constraints.
Recycling data from the GR Public Services Department
Dozens of vendors with rewards of various sizes, types, and durations — recruited and coordinated by Local First
The myGRcitypoints information website, created by The Image Shoppe

A Partnership with a Storybook Ending

The team’s careful project management, client communication, cutting-edge architecture, and cohesive design strategy helped the team ship the product on time and on budget.

Reflecting back on the multi-year, high-profile project, Robinson said Atomic helped his company arrive at a special moment in time.

“We'd never done anything this big. Ever,” he said. “We’re live across all the major pillars Atomic said they would deliver on. It was delivered on time, on budget, to expectation, live. Not three or four milestones late with people leaving and the platform half-baked and full of bugs.”

StoryLoom began open-beta in December 2022. A global launch is scheduled for the spring of 2023.

“We’ve been given a rare opportunity," said Robinson, "to find success by chasing opportunities Starship Enterprise-style: going where people aren’t—pushing boundaries.”

The Atomic Team

Here are some of our current Atoms who worked on this project. Click their photo to read their bios!

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Project domain(s)

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Services provided

Software Product Design
System Architecture
Interaction Design
Visual Design
Software Development

Tools used

JRuby on Rails
Ruby
Java
Maven
CMock/Unity
SQLite
C
Oracle
Linux